What is Motability?

The Motability Scheme enables disabled people to use their government-funded mobility allowance to lease a new car, scooter or powered wheelchair. In fact, since the Scheme was set up in 1978, Motability has helped over 3 million people get mobile with a brand new vehicle.

There are currently over 600,000 people enjoying the benefits of Motability. The following items are included in the worry-free package:

  • A brand new car every three years
  • Insurance, servicing and maintenance
  • Full breakdown assistance
  • Replacement tyres
  • Windscreen repair or replacement
  • 60,000 mileage allowance over three years
  • Many adaptations at no extra cost
  • Two named drivers for your car

Information for Carers & Appointees

About carers

For some people, having a carer is important and a vital way of keeping their mobility. A carer can help the disabled person choose a car and apply to join the Motability Scheme. But it’s important to remember that as they have not been assigned by the DWP or Veterans UK, they cannot do this on the disabled person’s behalf.

What is an appointee?

Appointees are solely responsible for collecting state benefits for the disabled person and for deciding how they are used. They are assigned by the Department for Work and PensionsOpens in new window (DWP) or Veterans UKOpens in new window and are usually a family member.

An appointee may be needed when the disabled person is under 16 years old or unable to look after their own affairs.

We’ll ask you to make sure you qualify:

  • The car is used by, or for the benefit of, the disabled person. This does not mean that the disabled person needs to be in the car for every journey. In practice, this means other named drivers in the household can use the car for shopping and other routine activities, as long as the disabled customer will benefit
  • Only named drivers listed on your Certificate of Motor Insurance can drive the car*
  • That you let us know about any changes that may affect your lease.


* We will only accept drivers who have a legally valid driving licence. Drivers with a non-UK driving licence will be subject to additional checks.